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National & Local Guidance

If you're looking for the most up-to-date and current guidance, you can find all the relevant information here


The government's FAQ outlines what the public can and can't do during coronavirus and the guidance on social distancing has been updated.

Public Health England have also published guidance which provides a summary of actions you can take to help reduce the transmission of coronavirus.

The Government has introduced an alert service for WhatsApp users. To use the service, people are being encouraged to add 07860 064422 and message the word ‘hi’ within WhatsApp.

The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.


Test and trace

NHS test and trace has launched to help reduce the spread of the coronavirus. If you are contacted by a tracer, you should self-isolate for 14 days. Please be wary of scammers. Remember that a contact tracer will never ask for your bank or card details, for money, or for you to call a premium rate number, starting with 09 or 087. They would also never ask you to download anything or send someone to your home. For more details, please see the NHS test and trace page.



The Government has recently updated their guidance for volunteers on how to help safely. The guidance now contains the most up-to-date information for volunteers to follow. They have also published updated guidance about how to volunteer, which contains further guidance about how to volunteer and who can volunteer (and from where). It also now contains information about how to volunteer through local authorities.


Face Coverings Update

The government has set out a list of face covering exemptions, as they are mandatory in additional enclosed spaces from today (Friday 24 July).

The exemptions include anyone under the age of 11, or those with disabilities, or hidden health conditions such as breathing difficulties, mental health conditions or autism

Exemption cards are available to download on gov.uk

The public are asked to be mindful of people who are exempt from wearing a face covering. The list of exemptions, which has been in place since face coverings became mandatory on public transport, includes hidden conditions such as anxiety or panic disorders, autism, breathing difficulties, dementia, reduced vision or if you are with someone who relies on lip reading to communicate.

The latest government guidance on when to wear a face covering and how to make one is now available.

The government has published guidance on the use of face coverings for schools and other education institutions. From 1 September new advice will apply to the use of face coverings by staff and pupils in some schools, and to learners in further education. This guidance is for schools and other education institutions that teach people in years seven and above in England. Parents and carers should check with their children's schools for individual advice.


Shielding Advice – update

Advice for those shielding. Over the past few months those classed as Clinically Extremely Vulnerable have been shielding at home in line with the governments advice to protect them from covid-19.

From the 1st August the need to shield is being paused. This also means the governments food parcels will also cease on the 31st July. If you are concerned about this and have no family or support network and you cannot access supermarket delivery slots then please call Lincolnshire's Covid-19 helpline on 01522 782189.

You can find more detailed information on GOV.uk

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