Direct Payments
An amount of money that is paid to you or a representative to allow you to manage your personal budget.
Direct Payments
Once you know your personal budget following a needs assessment, to meet your eligible care and support needs. You can choose to have your personal budget as a Direct Payment instead of letting the local authority arrange services for you.
For further information on Direct Payments and financial information you can view the Lincolnshire County Council website and the Direct Payments Policy. You can also view the Adult Care Charging Policy which includes information on any charges and contributions towards the cost of your care.
A Direct Payment could be paid as a one-off sum or an ongoing payment (e.g. monthly for support costs). It is paid directly to you or your representative to give more flexibility over how your care and support is arranged and provided. This allows you to meet your assessed eligible needs and to achieve agreed outcomes.
You can choose to manage your Direct Payment in one of following ways:
Virtual Wallet is a user-friendly, digital platform that enables you to manage your Direct Payments online. Removing the requirement to manage a pre-paid card and paper receipts, Virtual Wallet enables you to arrange, manage and pay for your care in a secure online environment, whilst having control of your support and funding. To learn more about Virtual Wallet, visit the Virtual Wallet website.
If you are interested in using Virtual Wallet for your Direct Payment, you should speak to the Lincolnshire County Council Customer Service team. They can be emailed at customer_services@lincolnshire.gov.uk or called on 01522 782155.
A Prepaid card account can be set up for you by Lincolnshire County Council for ongoing direct payments.
If you are interested in using a Prepaid card for your Direct Payment, you should speak to the Lincolnshire County Council Customer Service team. They can be emailed at customer_services@lincolnshire.gov.uk or called on 01522 782155.
You can set up a new bank account to manage your Direct Payment from Lincolnshire County Council.
If you and your family members do not wish to manage the financial details of your care, Lincolnshire County Council's Direct Payment Support Service provider, Penderels Trust, can manage and organise this for you.
If you are not able to, or do not wish to manage your own finances, it is possible for another person to manage your Direct Payment on your behalf.
For further information about personal budgets, visit the Lincolnshire County Council website.
