Telephone, email and live chat are available: Monday to Friday 9am - 4pm
You can also contact us by clicking the "live chat" or "leave a message" tab at the bottom left of your screen.
(Calls to 0300 numbers cost no more than calls to geographic (01 and 02) numbers and from mobiles typically cost between 10p and 50p per minute. If you are unsure what your tariff is please check with your provider. Calls to 0300 numbers from landlines and mobiles are included in free call packages).
Care Quality Commission (CQC)
The independent regulator of all health and social care services in England. The Care Quality Commission monitors, inspects and regulates hospitals, care homes, GP surgeries, dental practices and other care services. They do this to make sure that services meet fundamental standards of quality and safety and publishes what it finds, including performance ratings to help people choose care.
Contact details
Address:CQC National Customer Service Centre, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA