Family Action & FamilyLine

Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country.They have been building stronger families since 1869, and today work with over 45,000 families through over 135 community-based services. Thousands more are supported with financial assistance through education and welfare grants programmes.Their innovative services reach out to those in need, they aim to strengthen families and communities, build skills and resilience and improve the life chances of children and adults.Family pressures can sometimes be difficult to manage without emotional support and guidance to help. Many people feel confused by what information is available or struggle to access services close to home.The free FamilyLine service tackles these issues in a new and innovative way by using a network of volunteers from across the country to support family members over the age of 18 through telephone calls (0808 802 6666), email (familyline@family-action.org.uk) and text message (07537 404282).