Priority Services Register - Western Power Distribution

Support for vulnerable people during a power cut. Free for anyone who relies on electricity for medical or mobility reasons; who has a specific communication need or living with Mental or Physical Health conditions. Special help provided by British Red Cross and customer kept informed of any unplanned outages.

Contact details

  • Address: Priority Customer Services, Records Team, Western Power Distribution, Herald Way, Pegasus Business Park, Castle Donington, Derbyshire, DE74 2TU