Heating Systems

What temperature should my home be?

The Energy Saving Trust recommends heating your home to between 18 to 21 degrees Celsius during winter.

The World Health Organisation (WHO) suggests 18 degrees is the ideal temperature for healthy and well-dressed people.

The Age UK guide suggests older people heat their main living areas to 21 degrees, while heating the rest of their home to at least 18 degrees.

  • A temperature of less than nine degrees has the potential to lead to hypothermia.
  • A temperature of nine to twelve degrees or above 24 degrees increases the risk of strokes and heart attacks.

 

‘Wet’ central heating systems

‘Wet’ central heating systems pump heated water around either a radiator system, an underfloor heating system, or a combination of the two.

Wet systems use a boiler to heat the water, and are fuelled by burning different types of fuel, such as gas or oil.

Over the last few years, more renewable heating systems have become available called ‘heat pumps’ which are split into two sections, an ‘air-source’ heat pump and a ‘ground-source’ heat pump.

Heat pumps are more efficient than burning gas or oil, as they extract heat from the ground or air and transfer it around your home.

 

Electric heating systems

Electric boilers use an element to heat water, similar to how electricity heats water in a kettle.

Electric radiators use a heating element that warms the air in a room. They can be used independently, or alongside a central heating system. However, they are more expensive to run than gas or oil fuelled radiators.

Storage heaters, sometime knows as ‘Economy 7’, typically draw electricity overnight and store heat to release during the day. Night time electricity tariffs, such as Economy 7, are generally cheaper than day time tariffs, making storage heaters cheaper to run than electric radiators.

Electric underfloor heating uses heated cables to transfer heat to a room through the floor.

Electric heating systems are often cheaper to install than wet systems and are more energy efficient than gas systems. They also have a lower carbon footprint. However, electricity is more expensive than gas and is best used with cheaper tariffs, such as Economy 7.

 

Ofgem

Find out more about Economy 7 at www.ofgem.gov.uk

 

Generating electricity

If you generate your own electricity, you could save money on your electricity use as well as reduce your carbon footprint.

Visit the Energy Saving Trust website for more information about Generating renewable electricity

 

Ducted heating

Ducted heating uses a boiler to heat warm air and transfer it throughout the house via ducts or air vents.

 

Oil central heating

Oil-fired central heating is commonly used in more rural areas where homes cannot be connected to the mains gas supply. Oil is stored in large tanks outside the home and burned to fuel the heating and hot water system.

 

LPG central heating

LPG, or Liquid Petroleum Gas, uses gas to power the central heating system in the same way as a mains gas ‘wet’ system. However, like oil central heating, the LPG is stored in tanks outside the home. LPG is generally more expensive than oil, but is more efficient.

 

Other ways of heating your home

The Energy Saving Trust provides information, advice and guidance on other ways to heat your home, including

  • Heat pumps
  • Biomass
  • Solar water heating
  • Thermal energy stores
  • Micro combined heat and power

Visit the Energy Saving Trust website for more Help and advice for heating your home.

 

Heat networks

Heat networks distribute heat or cooling from a central source or sources, and deliver it to a variety of different customers such as public buildings, shops, offices, hospitals, universities and homes. By supplying multiple buildings, they avoid the need for individual boilers or electric heaters in every building.

Find out more about Heat networks at Gov.uk.

Electrical Safety First

Electrical Safety First provides information and guidance for using different types of independent heat sources, including:

  • Halogen Heaters
  • Fan Heaters
  • Convection Heaters
  • Oil Filled Radiators

Each of these have their own benefits and risks. Visit www.electricalsafetyfirst.org.uk for more information about Portable Heaters and how to use them safely.

 

Open fires and wood burning stoves

The Department of Environment, Food and Rural Affairs (Defra) has produced a practical guide to open fires and wood-burning stoves, including how to:

  • Maximise efficiency, meaning you burn less fuel
  • Reduce the risk of chimney fires
  • Reduce smoke and carbon monoxide which can be harmful to you and your neighbours

Open fires and wood-burning stoves - A practical Guide

 

Smoke control areas

Many parts of the UK are smoke control areas where:

  • you cannot release smoke from a chimney
  • you can only burn authorised fuel, unless you use an appliance approved by Defra (also known as an ‘exempt appliance’ or ‘Defra approved appliance’)

In England, you may have to pay a penalty if your chimney releases smoke in a smoke control area.

You can be fined if you buy unauthorised fuel to use in an appliance that’s not approved by Defra.

Find out if you live in a smoke control area

Contact your local council to find out if you live in a smoke control area. The environmental services department will be able to help you.

Visit Gov.uk for more information about the rules in smoke control areas

Citizens Advice

Citizens Advice provides information and advice if you have been told your energy supply will be disconnected.

If your supply has been disconnected, contact your supplier to arrange reconnection.

You will need to arrange to pay your debt, the reconnection fee and administrative costs. The amount you’ll be charged depends on your supplier, but it must be reasonable. If you think the charges are too high, get advice from the Citizens Advice consumer helpline.

Visit the Citizens Advice website if you’ve been told your energy supply will be disconnected.

 

Citizens Advice - Problems with paying your water bill

Citizens advice provides information on what to do if you have problems with paying your water bill; including:

Visit the Citizens Advice website for more information if you’re having Problems with paying your water bill.

 

Shelter England

A landlord is responsible for fixing most problems with heating, hot water and power in rented accommodation, including a broken boiler.

Shelter England provides information and advice for tenants including:

  • Faulty heating or hot water system
  • Electricity not working or unsafe
  • Utility supply problems
  • Property very cold or hot
  • If the landlord does not fix the problem
  • If the tenant has to move out
  • Tenant maintenance responsibilities

Visit the Shelter England website for more information if you are experiencing Heating, Hot water and power problems.

 

Alternative Dispute Resolution for Utilities & Home Services

Utilities ADR is an Alternative Dispute Resolution (ADR) scheme which helps resolve disputes about ‘non-regulated’ matters between consumers, non-microbusinesses and utility providers.

Visit utilitiesadr.co.uk for more information about alternative dispute resolution for utilities and home services.

Solid Fuel Association

The Solid Fuel Association can advise on the use and benefits of solid fuel.

Visit www.solidfuel.co.uk to find out more about the benefits of solid fuel heating.

Check out the Good Home Lincs pages on Insulation for more information about keeping your home warm, insulated and ventilated.

Check out the Good Home Lincs pages on Paying for works for more information about funding works.

Energy Debt Factsheet

National Energy Action has developed an Energy Debt Factsheet on what you should do if you think you are in energy debt.

Visit nea.org.uk for more information or to download the Energy Debt Factsheet

 

How to save money on energy bills

The Chartered Institute of Plumbing and Heating Engineering provides information for the public on fuel poverty and how to save money on energy bills, including 26 tips to cut your energy use.

Find out more at www.ciphe.org.uk

 

Winter Fuel Payment

If you were born before 25 September 1957, you could get help to pay your heating bills. This is known as a ‘Winter Fuel Payment’. This is in addition to any other cost of living payments you get with your benefit or tax credits.

Find out more about the Winter Fuel Payment at Gov.uk.

Lincolnshire Fire and Rescue have also offered advice about how to stay fire safe while heating and lighting your home this winter.

 

Cost of living support

There is help available for residents struggling with the cost of living from the council and other organisations. There are a number of initiatives you can apply for or access information on through Lincolnshire County Council.

You can find further information on your local district council website:

Boston Borough Council

City of Lincoln Council

East Lindsey District Council

North Kesteven District Council

South Kesteven District Council

South Holland District Council

West Lindsey District Council

You can also get help and advice on things such as energy bills and income support:

Be aware that scammers try to take advantage of people when they are vulnerable. You may find yourself more susceptible to scams when distracted and worried about your financial situation. 

 

Energy scams

The Energy Saving Trust provides advice and information on How to spot an energy scam.

If you are concerned about a scam, or want to report one, please contact the Citizens Advice Consumer Service.

 

Cost of Living Payments

If you are entitled to certain benefits or tax credits, you could get extra payments from the Government to help with the cost of living.

Visit Gov.uk for more information and guidance about Cost of Living Payments

 

Struggling to pay your bills

Citizens advice offers information and advice on how to get help with your energy bills.

Visit the Citizens Advice website if you are struggling to pay your bills