For Individuals with a Direct Payment
This page has information for individuals who currently receive or have been assessed as eligible to receive a social care direct payment and will explain how Lincolnshire County Council are offering Virtual Wallet as a way of helping these individuals manage their direct payment.
Virtual Wallet is a user-friendly, digital platform that enables you to manage your direct payment online. Removing the requirement to manage a pre-paid card and paper receipts, Virtual Wallet enables you to arrange, manage and pay for your care in a secure online environment, whilst retaining full control your support and funding.
Visit www.myvirtualwallet.co.uk/lincolnshire where you can watch user videos and other online resources to help you learn more about Virtual Wallet.
New to Virtual Wallet?
If you already receive a direct payment and have a named social worker, contact them to discuss the option of Virtual Wallet
If you already receive a direct payment but don’t currently have a named social worker, contact LCC on firstname.lastname@example.org or call 01522 782 155
Already have a Virtual Wallet account?
If you already have a Virtual Wallet account and would like to access user guides and tutorial videos, visit www.myvirtualwallet.co.uk/lincolnshire
If you can’t find the answer to your question in our online resources, contact the Virtual Wallet support team by email email@example.com or call on 03300 582 690.