Lincolnshire County Council (LCC) offer a number of ways for adults with a direct payment to manage their care and support; one of these is Virtual Wallet.
Find out more about Direct Payments and Personal Budgets
This page has information for individuals who currently receive or have been assessed as eligible to receive a social care direct payment and will explain how Lincolnshire County Council are offering Virtual Wallet as a way of helping these individuals manage their direct payment.
Lincolnshire County Council (LCC) offer a number of ways for adults with a direct payment to manage their care and support; one of these is Virtual Wallet.
Find out more about Direct Payments and Personal Budgets
Virtual Wallet is a user-friendly, digital platform that enables you to manage your direct payment online. Removing the requirement to manage a pre-paid card and paper receipts, Virtual Wallet enables you to arrange, manage and pay for your care in a secure online environment, whilst retaining full control your support and funding.
Visit www.myvirtualwallet.co.uk/lincolnshire where you can watch user videos and other online resources to help you learn more about Virtual Wallet.
New to Virtual Wallet?
If you already receive a direct payment and have a named social worker, contact them to discuss the option of Virtual Wallet
If you already receive a direct payment but don’t currently have a named social worker, contact LCC on csc_socialcare@lincolnshire.gov.uk or call 01522 782 155
Already have a Virtual Wallet account?
If you already have a Virtual Wallet account and would like to access user guides and tutorial videos, visit www.myvirtualwallet.co.uk/lincolnshire
If you can’t find the answer to your question in our online resources, contact the Virtual Wallet support team by email info@myvirtualwallet.co.uk or call on 03300 582 690.