For Individuals with a Direct Payment

Existing account? Log into Virtual Wallet

If you already have a Virtual Wallet account and are having trouble with the system or can’t log in, contact PCG on 03300 582690 or email info@myvirtualwallet.co.uk

New to Virtual Wallet? See the information below:

If your adult care needs are high or complex you may be entitled to funding. Find out more about Direct Payments and Personal Budgets

Lincolnshire County Council (LCC) offer a number of ways for adults with a Direct Payment to manage their care and support. The Virtual Wallet enables agreed funding to be loaded into an online account which Direct Payment recipients draw down from to fund their services, either through the search and shop marketplace on Connect to Support or from elsewhere.

If you already have a Direct Payment and a named social worker, contact them directly to discuss the option of a Virtual Wallet.

If you have a Direct Payment but don’t currently have a named social worker, contact LCC on csc_socialcare@lincolnshire.gov.uk or call 01522 782155.