Advice and Support Services

Here you can find a directory of advice and support services across Lincolnshire. If you have a service that isn’t listed, you can contact us at admin@ktrconsultancyservices.co.uk to get your service added.

Alford Hub

Alford Hub is a helpful resource in Lincolnshire if you need support. They focus on helping you get back on track and offer advice and assistance. They can also direct you to local services. You can reach them from anywhere in Lincolnshire.

Email: alfordhub@alfordhub.co.uk
Phone: 01507 464901
Open: Monday to Friday, 9am - 12 noon

https://www.alfordhub.co.uk/our-services

 

Anglian Water

Anglian Water offers more than just water services. They can help with advice on your bills and provide practical support. If you have medical needs that are costing you extra, let them know, and they can assist you in finding a solution. They also have a Priority Services Register, which offers extra support to those who need it.

0800 169 3630

Monday to Friday, 8am to 8pm. Saturday 8am to 4pm. Sunday Closed. 10am to 4pm Bank holidays. Closed - Easter Sunday, Christmas Day and Boxing Day. 

https://www.anglianwater.co.uk/help-and-advice/water-care/extra-care-support/

 

Age UK Lincoln & South Lincolnshire

Age UK Lincoln & South Lincolnshire provides a free and confidential information and advice service for older people (50+), as well as their families and carers.

Our advisors can help with:

  • Access to social care
  • Housing options
  • Welfare benefits
  • Legal issues
  • Information and fact sheets
  • Energy advice
  • Energy efficiency

We offer more than just the services listed above. If you need help, guidance, or information on anything else, please get in touch on 03455 564 144.

https://www.ageuk.org.uk/lincolnsouthlincolnshire/about-us/contact-us/

 

Christians Against Poverty - Debt help

No matter how large or small your problem is, we can help. Our free, expert debt help will advise on the best route out of debt, and offer different types of support to help you become debt free. 

The first step is often the hardest, but it’s really worth it. Asking for help can be daunting, particularly for many people who have reached a crisis point before calling to book an appointment. The appointments are face to face with one of the local debt coaches.

Our friendly New Enquiries team is the first port of call. We’d love to listen to you and see how we can help get you started on your journey out of debt.

CAP Debt Help is available in and around Lincoln, Boston as well as south Lincolnshire. See our website to see if your postcode is covered: https://capuk.org/get-help/cap-debt-help

 

Citizens Advice

Address: 1st Floor, City Hall, Beaumont Fee, Lincoln, LN1 1DD

Call: 0808 278 7904

Phone hours - Monday to Friday: 9am to 5pm

Website: www.citizensadvicelincolnandlindsey.org.uk - more advice locations here

Visiting in person - by appointment only. Contact us to book. Office hours: Monday to Friday: 9am to 5pm.

 

Step Change

Contact Step Change on 0800 138 1111. Monday to Friday 8am to 8pm, Saturday 9am to 2pm. https://www.stepchange.org/

 

National Debt Line

Tel: 0800 470 3448. Lines open Monday - Friday 10am -7pm, Saturday 10am - 3pm. 

Acts Trust

https://www.actstrust.org.uk/

Acts Trust offers several programs across Lincolnshire. Visit their webpage for more details.

Energize offers youth clubs and holiday programs for young people aged 11-18.

Tuesdays:

  • 5:30 pm to 7:00 pm: Lincoln Central Youth Club at Alive Church, Newland, LN1 1XG (ages 8-10)
  • 7:00 pm to 8:30 pm: Alive Church (ages 11-18)

Wednesdays:

  • 8:00 pm to 9:30 pm: Energize Youth Centre, Birchwood, LN6 0NL (ages 11-16)

The Restore Programme helps people aged 18+ understand and overcome poverty-related issues in their lives.

The Night Light Service is an NHS-funded project that runs 'cafés' in different churches across Lincoln every day of the week. These cafés are also available in other parts of the county, in partnership with local churches and charities. The cafés are run by trained volunteers who offer a warm welcome in a peaceful space to help people feel calm.

This service provides non-clinical, out-of-hours mental health support for people who are struggling. Our volunteers listen and give advice on where to find further support.

To use the service or refer someone for help, call 0300 011 1200 or email nightlight@actstrust.org.uk

 

Lincoln Hygiene Bank
Where You Can Donate

We’re always expanding our network of donation points and are grateful to all those helping us. You can drop off items at any of the following locations:
•    Bishop Grosseteste University
•    St Peter at Gowt’s Church, High Street
•    Mint Lane Cafe
•    Lincolnshire Co-op Pharmacies: Hykeham (Newark Road), Hykeham Green, and The Forum
•    Lincoln Dial-A-Ride, Lincoln Central Car Park
•    Lincoln Central Mosque
•    Holy Cross Church, Skellingthorpe Road
•    RCCG The Victory Centre, Dixon Way
•    Volunteer Centre Services, City Hall

We welcome donations of all personal hygiene items for all ages and genders, as well as general household cleaning products.

 

Collection Sessions – For Those in Need
  • Lincoln Central Mosque (Dixon Street): every Saturday, 1:30pm – 3:30pm
  • RCCG The Victory Centre (Dixon Way): third Thursday of the month, 4:00pm – 6:00pm
  • Holy Cross Church (Skellingthorpe Road): every Wednesday, 10:00am – 12:00pm
  • Central Methodist Church (High Street): second and fourth Mondays, 10:00am – 12:00pm
  • Moorland Community Centre: first and third Wednesdays, 12:00pm – 2:00pm