Telephone, email and live chat are available: Monday to Friday 14.00-19.00
(Calls to 0300 numbers cost no more than calls to geographic (01 and 02) numbers and from mobiles typically cost between 10p and 40p per minute. If you are unsure what your tariff is please check with your provider. Calls to 0300 numbers from landlines and mobiles are included in free call packages).
You can also contact us by clicking the "live chat" or "leave a message" tab at the bottom right of your screen.
Sign up as a Host
Could you open your home to people who have fled the war in Ukraine?
Hundreds of people in Lincolnshire have generously opened their homes to those fleeing the war in Ukraine. Could you become a host? The people of Ukraine still need you.
Anyone can consider hosting on the Homes for Ukraine scheme as long as they can offer accommodation for a minimum of six months, and those who are successfully matched to Ukrainian guests can claim the optional £350 per month ‘thank you’ payment, rising to £500 per month for guests who have been in the country for over a year.
We have many Ukrainians now established in Lincolnshire who will be seeking new hosts as their current hosting arrangements come to an end. These guests are often already living and settled within their local community, and they may be in work with children in school. This can help to minimise some of the challenges many new hosts on the scheme initially faced, for example supporting guests with connecting to services in the UK such as applying for biometric residence permits, accessing local and public services and opening bank accounts. In addition, the required safeguarding and property checks are free of charge and will be organised by Lincolnshire County Council’s Homes for Ukraine team. Once these checks have been completed, you will be ready to potentially host a person or group.
Steps for host families
We've put together a short video to outline the initial process for hosts welcoming Ukrainian families into their homes. Watch it below or on YouTube.
If you think you could commit to hosting, please complete our expression of interest form to tell us more about your current circumstances, the accommodation you have to offer and your ability to host Ukrainian guests.
When you have completed the form, a member of the Lincolnshire Homes for Ukraine team will be in touch.
Basic accommodation needs How to meet the accommodation needs of guests, including information about gas safety and information about bills and paying rent.
You can also ask to be added to our Homes for Ukraine host and guest e-newsletter distribution list. Our e-newsletter is sent out fortnightly and contains useful information and links about the scheme.